When will my order be delivered?

Category: Delivery

**ANOUNCEMENT 16/09/2021**Please be aware that our manufacturer of Freeze Dried Emergency Food is experiencing exceptional demand and pressure for their products. They are working hard to recover thei...

Unexpected item

Category: Delivery

If you find an unexpected item in your order and it's value is less than £20, it is likely to be a gift or free item from Prepper's Paradise and there is no reason to return it. If you have received a...

Can you provide a delivery date?

Category: Delivery

No, unfortunately we cannot guarantee a delivery date. We know this is frustrating, however the past year has taught us that we cannot feasibly guarantee any delivery timescale. From Covid-19, Brexit,...

Item missing from order

Category: Delivery

Some deliveries are dispatched in seperate deliveries, if this is the case it will be noted on your delivery packing slip and there is no need to contact us. Your items will arrive in due course.If yo...

International & Northern Ireland delivery

Category: Delivery

It is with great sadness that we announce suspension of all new deliveries to Europe and Northern Ireland with immediate effect. If you have an international or Northern Irish delivery outstanding wit...

I would like to cancel my order

Category: Returns & Refunds

Items which have been placed and yet to be dispatched cannot be cancelled for a cash refund, however we can issue a refund in Prepper's Paradise Points to be used right away or you can wait and return...