What does item on "backorder" mean?

This means the item is not currently at our unit due to one of the following reasons:

1. Dispatched directly from manufacturer.
2. Waiting to arrive from manufacturer (normally displayed as Pre-Order on the item)
3. Supplied by the manufacturer to order to ensure longest expiry (this is the case with our pallet bulk buys)

All of this means there may be a longer delivery time for receiving your order than our typical delivery times. 99% of our back order deliveries are received within 4 weeks. If there is a delay, we will contact you.