When will my order be delivered?
Please be aware that our manufacturer of Freeze Dried Emergency Food is experiencing exceptional demand and pressure for their products. They are working hard to recover their stocks as soon as possible, however delays are expected.
Please refrain from requesting updates on your delivery if possible as it takes our team away from dispatching orders, causing further delay.
Majority of orders of in stock goods are dispatched within 2-3 working days.
Emergency food requiring pallet delivery takes 1-3 weeks* depending on how busy the manufacturer and pallet delivery service is. *
If there are any issues preventing us from completing your order, we will contact you. You may receive your order in multiple deliveries. You will be emailed when your order is 100% dispatched.
Smaller orders are delivered via UPS Standard (2-5 Working Days) or DPD Next Day (1-2 Working Days), depending on what you choose. Larger bulk orders are delivered via Palletways Delivery.